CookInMyHome [CIMH’s] Review Policy

In order to build a platform of trust, we need to ensure that reviews on CCIMH are useful, informative, and do not expose our community to harm. Therefore, CIMH expects that all reviews adhere to the following:

1. Reviews should not violate our content policy.

Some content is never allowed on CIMH. Read CIMH’s Content Policy.

2. Reviews should be unbiased.

Reviews are most helpful when they provide unbiased information. Therefore, we don't allow individuals or entities who own or are affiliated with a listing or experience to post reviews of their business, nor do we allow individuals who are confirmed to offer competing listings or experiences to post reviews of their direct competitors.

You are not allowed to incentivize positive reviews, to use the threat of a negative review to manipulate the desired outcome, or to influence another’s review with the promise of compensation.

You are also not allowed to accept fake orders or bookings in exchange for a positive review, use a second account to leave yourself a review, or coordinate with business partners to get positive reviews.

3. Reviews should be relevant.

Keep your reviews relevant to CIMH and your order, booking, or experience. Other Cooks and Foodies are reading your reviews to learn about the Cook and listing. Reviews that are off-topic are distracting and don’t help our Foodies make informed orders or booking decisions. For this reason, reviews should focus on your interactions with other community members and your time during the experience.

To keep reviews relevant, we recommend avoiding the following:

  • Commentary about a person’s social, political, or religious views
  • Profanity, name-calling, and assumptions about a person’s character or personality
  • Content that refers to circumstances entirely outside of another’s control
  • Content about services not related to CIMH
  • Commentary about past CIMH booking or an order, Cooks, and Foodies  or about the CIMH product where it does not relate to the listing, Cooks, and Foodies  you are rating

When we receive a report of a review that violates this policy, we may remove the review from our platform. Repeated violations may lead to suspension or permanent deactivation of responsible account(s).

Reporting a review that violates this policy

To report a review for violating CIMH’s review policy, contact us.   Subject: Policy Violation.

If you feel a review is untrue

While we encourage and expect all community members to post reviews that contain objective and accurate information, CIMH does not mediate disputes concerning truth or fairness. We expect the author of the review to stand behind the content of their review. 

For more information on how we investigate and moderate review disputes, read about CIMH's Dispute Moderation for Reviews.